Frequently Asked Questions
Have a specific question you don’t see below? Email us and we’ll get back to you shortly!
Product instructions and directions can be found on the product label, website, and even discussed and demonstrated on my YouTube Channel.
If you have specific questions regarding your specific hair/scalp situation, I recommend a private personalized hair consultation so we can discuss in detail your current hair/scalp issues, current hair regimen, and co-develop a new hair regimen using my products to address your concerns. Please Schedule a personal consultation HERE
Or View our YouTube For General Alopecia Hair Care Advice HERE
Unfortunately, once an order is placed I am unable to modify or amend!
Once an order is placed an order confirmation email is sent and an email regarding tracking information is to follow.
To order products, please visit our website www.blackhairandskincare.com, desired products can be added to your cart and prompts will guide you through the checkout process.
Due to high demand, I am very diligent on removing products that are out of stock to discourage backorders. Should you desire a specific item and you are unable to find it on the website, please feel free to email me firstname.lastname@example.org and let me know as all products are made based on demand and I will keep you posted on the product return